Solutions That Engage Directly
A fully-engaged customer represents 23% more revenue than the average customer. Don't miss out on opportunities to interact with customers and build relationships with them. Engage them... DIRECTLY!
A fully-engaged customer represents 23% more revenue than the average customer. Don't miss out on opportunities to interact with customers and build relationships with them. Engage them... DIRECTLY!
Easy to use and easy to understand are two of the primary benefits that DragonfliMedia's cloud-based solutions provide. No technical expertise needed. Simply login and start engaging... DIRECTLY!
Because businesses have different needs, the services offered allow companies to customize their campaigns. Customization of services is also available.
For less than the daily cost of a cup of coffee, enterprises can begin to engage their customers without the need for agencies or third parties. Best of all, ALL current services are included.
Enterprise-level security standards used ensures that all data transmitted and received is secure and fully encyrpted. Less time spent worrying translates into more time engaging.
Secure
Low-cost
Easy to use
Customizable
Direct to customer
Message amplification
Real-time engagement
Improved time relevance
Reduced targeting errors
Available anytime & anywhere
Omnipresent message delivery
No hardware or software purchase
Putting businesses right where their customers are.
Mobile phones have changed the way a company's target audience and its customers engage with it. People visit websites on their phones, they open emails on their phones, and make purchases through their phones. In fact both marketers and consumers begin their web services on mobile. Digital marketers in particular are excited to run mobile campaigns, because they know that mobile users are motivated buyers. Considering that more than 80% of internet users own and frequently use a smartphone, the earlier a business starts reaching out to their customers via mobile, the more positive sales results that business will realize.
DragonfliMedia offers a number of individual solutions within its Mobile Marketing Service. These include:
Loyalty Program
Mobile Coupons
Mobile Rewards
Increase customer loyalty and drive demand, easily and effectively.
On average, a mobile phone user checks their phone 85 times per day. They open apps, emails, and messages, as well as talk. It is clear that users have become dependent on their phones. This opens the door for using new mediums to reach consumers.
Mobile advertising and promotion work, but only if the message makes it to the consumer’s inbox, and is actually read. While email marketing is a cheap and easy way to get a message out to customers, SMS marketing has by far the best engagement rate of any marketing medium. The likelihood of getting a message to the intended target is vastly higher with SMS than with email, Pay-Per-Click, organic marketing, or social media. In fact, the average open rate for SMS messages exceeds 80%, while email open rates averages around 24%, and other mediums' click-through or open rates vary between 2% and 6%.
DragonfliMedia's SMS Marketing Service allows companies to exploit the advantages that SMS provides through the use of the following solutions:
SMS Alerts
SMS Voting & Polling
SMS Surveys
SMS Trivia
SMS Reminders
SMS Birthday & Anniversary Greetings
Text To Win Contests
Turn WiFi from an expense to an asset.
WiFi is everywhere. It's in homes, airports, buses, and commercial establishments. But does offering free WiFi actually increase business? The reality is, customers have come to expect free WiFi at most places. Free WiFi will make customers' lives easier and improve their perception of a business. Surveys indicate that 96% of consumers prefer to shop at stores that have free WiFi, and they are also more likely to return. In actuality, 60% of shoppers actually demand in-store WiFi.
WiFi marketing allows establishments to offer free wireless internet access to customers, while providing a channel to communicate messages and collect valuable data which can be used for current and future promotions.
When used in conjunction with the Mobile and SMS Marketing services, DragonfliMedia's WiFi Marketing service gives companies the added benefit of monetizing the complementary WiFi Internet access granted to customers by extending direct communication with customers and potential customers beyond their visit. Features of the WiFi Marketing service include:
Plug-N-Play multi-band, high speed, WiFi adapters
Extended WiFi range using mesh technology
Data analytics
2-Step customer registration and data verification process
Bandwidth throttle control
Guest network separation with captive portal
Customized re-routing after registration or login
Automatic client login
Customer roaming access (multiple location enterprises)
Guest blocking
Processing and lead-time for service implementation is based on individual company requirements and specifications. However, starting service with DragonfliMedia is a simple, 3-step process:
A DragonfliMedia sales representative will be more than happy to discuss individual company's needs and make recommendations based on these requirements.
There is no hardware or software to purchase, and no setup fees. Simply pay for the service requested and that's it!
Once the prerequisite services have been configured and installed, direct customer engagement can begin.
Answers to frequently asked questions can be found in the FAQ section. Alternatively, a Customer Service or Sales Representative can answer additional questions. Contact may be made via telephone or email, using the information listed in the Contact Section.
A DragonfliMedia representative would be more than happy to provide a live demonstration of the services currently offered. To setup an appointment, contact DragonfliMedia via phone or email, using the information listed in the Contact Section.
Multiple methods of payment are accepted for both online and offline transactions: Cash, VISA, MasterCard, American Express, Discover, PayPal, Google Pay, and Apple Pay
The cloud-based system is easy to use and requires no special training. While help documents are provided within the Dashboard, additional assistance may be provided to address issues that may arise. Please be aware that the services provided are of a self-service nature, therefore users are responsible for the entry of data and other user-oriented tasks.
All services are cloud-based, therefore no software is required to be downloaded or purchased. Additionally, any hardware used for service provision (such as WiFi access points) are provided by and remain the property of DragonfliMedia.
Service contracts are provided and must be signed prior to service deployment. Terms and length of contract is based on plans and options chosen by the prospective customer.
From time to time new services and features are added to the existing complement of services. These services will be available for use at no additional charge. If at anytime customization of services is requested, an additional service charge will be levied.
